RESERVATIONS: How to reserve your tour

Shore Excursions/Day Tours
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How to Book Your Shore Excursions

 

There are two ways you can book your tours with Dolly Varden Alaska:

 

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Use our convenient Shopping Cart

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Call our office and speak with a reservation specialist

 

The best and fastest way to book your tours is to use our convenient shopping cart .It's easy to book on-line--simply use our convenient shopping cart system.  

 

  1. First go to our SHORE EXCURSION page and select the port or town where you will be taking your tour.

  2. Click on the photo or the name of the town.

  3. Once you have selected the town, you will see a menu of various tours listed in the center of the webpage. There will be a small photo and a short description of each tour offered.

  4. At then end of the description there will be a link marked MORE / ADD TO CART. Click on this link and you will see the main description of the tour.

  5. On the far right column you will see the link. Simply click on this link and it will take you to the shopping cart.

  6. If you want to add more tours to your shopping cart you may do so until you are ready to check out.

  7. When checking out fill out the form with the requested information. Please be sure to give us the names and weights of all passengers when you are booking any of the flightseeing or helicopter tours.

 

Your credit card will not be charged until we confirm your tour and make sure there is availability for the time you have requested on the date you have requested. We also double check your cruise ship's arrival and departure times. Our general rule of thumb is to give you approximately 1 hour to disembark and get you back to you ship 1 hour prior to the scheduled departure. There may be some exceptions depending on the tour.

 

Make reservations for your Alaska Shore Excursions and tours early to make sure you get the tours and times you want.

 

If You Would Like Additional Information...

 

...please email us tours@dollyvardenalaska.com or call us on our toll free number 866-967-9555 or International 360-719-5888 and we will be happy to answer your questions and book your tour. If you can't decide which tour is best for you and your group in Alaska, call us. We're more than happy to help you plan the best Alaska vacation itinerary possible.             

 

We know that if you have an enjoyable time and get a good value you'll be back-with us and tell your friends. With information such as your budget, the time you have available and activities you would prefer, we can make plenty of suggestions for places to go and things to do whether you book with us or not.

Once you've decided on your tours, we'll need a minimum 50% deposit for most trips and 100% on a few. The balance is due 30 days before the start of your tour or before your cruise ship sails. In some cases it may be possible to book with less than 30 days notice. When reservations are made with less than 30 days notice full payment is due at the time of booking. If you're going to use a credit card, we accept MasterCard, Visa, American Express or Discover.

 

Please feel free to call or email us with your questions about your plans or itinerary considerations. Our staff will be happy to help you. If you're ready to book your trip the fastest way is to use our cart system.



Once you have booked your trip, we'll send you an email confirmation / Trip Planner listing the ports of call for your reservation, times, meeting instructions and any other necessary information you will need.  We will email you a copy of all your documents including receipts and invoices with detailed itemization of your charges.
 

Our Reservation Policies (The Fine Print)

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All trips are reserved upon receipt of a minimum of a 50% deposit which may be made by credit card, check, money order or PayPal.

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All trips must be paid for 100% prior to your ship's departure unless special arrangements have been made.

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All prices subject to change without notice.

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Cancellation Policy:  A full refund will be issued if you give us at least eleven (11) days prior notice (NOT INCLUDING DAY OF TRIP).   10 days outbound (NOT INCLUDING DAY OF TRIP), your excursion becomes non-refundable.  For example, if your trip is July 19th and you cancel on the 8th, you would receive a refund; if you cancelled on the 9th, you would not.  Some exceptions may apply and will be noted on the web page for applicable tours.

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You will receive a full refund if:
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Your cruise ship arrives too late for your excursion to take place and we are unable to reschedule you. 

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Your cruise ship changes a scheduled stop.  You are responsible for informing us if this happens.

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The tour operator cancels the trip.  All trips run rain or shine, unless conditions warrant cancellation  (we don't want you to be disappointed, but sometimes conditions require a cancellation). Safety is always the most important factor!

Should any of the above occur, you must notify us within twelve (12) days of the excursion date to receive your refund.

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We highly recommend travel insurance to cover any illness, injury or other unforeseen incident that may occur during your cruise and prevent you from completing your shore excursion.

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No refund will be issued for no-shows or if you arrive late for an appointed time and the cruise ship is not late in arrival. Many trips are on a specific schedule and can not wait for passengers who are late causing delays.

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Please inquire about individual tours should you have questions.

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Walk up and short notice reservations are welcome and accommodated on space availability and must be paid in full at the time of the reservation.

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Group discounts, and custom trips are available, please ask!

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In some cases individuals must sign a liability release form before participating in an excursion.  Children under 18 require an adult signature.

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Please make reservations early to insure your choice times, dates and excursions.

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BY BOOKING A TOUR, YOU AGREE TO THESE TERMS AND CONDITIONS.

 

 

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Copyright 2003 - 2013 Dolly Varden Tours |  Dolly@DollyVardenAlaska.com                                                                       All prices subject to change. | CANCELLATION POLICY | Privacy Policy